Getting Feedback Right on Diverse Teams

We know that teams mixing people of different generations, genders, and cultures yield better outcomes, and that frank, constructive feedback is key to improving individual, group, and organizational performance. But these two attributes -- diversity and candor -- often clash, says Erin Meyer, a professor at INSEAD. She's studied the challenges that arise when teammates with different backgrounds try to give one another advice and offers recommendations for overcoming them, including establishing norms around regular feedback and ensuring that it is asked for, designed to assist, and actionable. She’s the author of the HBR article “When Diversity Meets Feedback.”

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[HBR IdeaCast podcast series]

HBR IdeaCast
Episode 937

Getting Feedback Right on Diverse Teams

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INSEAD professor Erin Meyer explains how to offer advice across cultures, ages, and genders.

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October 24, 2023

We know that teams mixing people of different generations, genders, and cultures yield better outcomes, and that frank, constructive feedback is key to improving individual, group, and organizational performance. But these two attributes — diversity and candor — often clash, says Erin Meyer, a professor at INSEAD. She’s studied the challenges that arise when teammates with different backgrounds try to give one another advice and offers recommendations for overcoming them, including establishing norms around regular feedback and ensuring that it is asked for, designed to assist, and actionable. She’s the author of the HBR article “When Diversity Meets Feedback.”

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This article is about FEEDBACK

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Related Topics:

• Diversity and inclusion

• Gender

• Cross-cultural management

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